NOTICE OF PRIVACY

X-CANHÁ better known as X-CANHÁ, with address in Puebla, Puebla and internet portal www.xcanha.com, is responsible for the use and protection of your personal data, and in this regard we inform you of the following:

 

For what purposes will we use your personal data?

 

The personal data that we collect from you will be used for the following purposes that are necessary for the service you request:

 

Response to messages from the contact form, shipment of products purchased in this online store.

 

What personal data will we use for these purposes?

 

To carry out the purposes described in this privacy notice, we will use the following personal data:

 

Identification and contact data.

How can you access, rectify or cancel your personal data, or oppose its use or exercise the revocation of consent?

 

You have the right to know what personal data we have about you, what we use it for and the conditions of use that we give it (Access). Likewise, it is your right to request the correction of your personal information if it is outdated, inaccurate or incomplete (Rectification); that we delete it from our records or databases when it considers that it is not being used properly (Cancellation); as well as oppose the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights.

 

To exercise any of the ARCO rights, you must send a request via email to xcanhats@gmail.com and it must contain:

 

• Full name of the holder

• Home

• Telephone

• Email used on this website

• Copy of an official identification attached

• Subject "ARCO Rights"

 

Description of the purpose of the writing, which may be, but not limited to, the following: Revocation of consent to process your personal data; and / or Notification of the improper use of the processing of your personal data; and / or Exercise your ARCO Rights, with a clear and precise description of the data to Access, Rectify, Cancel or Oppose. In case of Rectification of personal data, you must indicate the exact modification and attach the supporting documentation; It is important in the event of revocation of consent, that you bear in mind that not in all cases we will be able to respond to your request or terminate the use immediately, since it is possible that due to some legal obligation we will need to continue treating your personal data. Likewise, you should consider that for certain purposes, the revocation of your consent will imply that we cannot continue to provide the service you requested, or the conclusion of your relationship with us.

 

In how many days will we respond to your request?

10 days

 

By what means will we communicate the response to your request?

To the same email from where the request was sent.

 

About the use of tracking technologies on our internet portal:

 

We inform you that on our website we use cookies, web beacons or other technologies, through which it is possible to monitor your behavior as an internet user, as well as provide you with a better service and experience when browsing our page. The personal data that we obtain from these tracking technologies are the following:

 

Session identifiers, username and passwords, User's preferred language, Region in which the user is located, User's browser type, User's operating system type, Date and time of the start and end of a session of a user.

 

These cookies, web beacons and other technologies can be disabled. To find out how to do this, consult the help menu of your browser. Please note that if cookies are disabled, you may not be able to access certain personalized features on our website.

 

How can you find out about the changes in this privacy notice?

 

This privacy notice may undergo modifications, changes or updates derived from new legal requirements; of our own needs for the products or services we offer; of our privacy practices; Changes in our business model, or other causes. We are committed to keeping this privacy notice updated regarding changes that may occur and you can always consult the updates that exist on the website www.xcanha.com.

 

Last update of this privacy notice: 02/03/2021